Terms and Conditions of Use

Effective Date: July 6, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR ACCESSING ANY CONTENT. BY ACCESSING OR USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THIS SITE.

1. About These Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://airn.org (the “Site”), including all content, research publications, reports, newsletters, and other materials made available through the Site (collectively, “Content”), operated by ACTIVE IMPLEMENTATION RESEARCH NETWORK (“Organization,” “we,” “our,” or “us”).

These Terms apply to all visitors, registered users, and others who access or use the Site. Your use of the Site constitutes your acceptance of these Terms and our Privacy Policy, which is incorporated herein by reference. Our Privacy Policy describes how we collect, use, and protect your personal information, the legal bases on which we process it, and your rights under applicable law, including the General Data Protection Regulation (“GDPR”) and UK GDPR. If you are located in the European Union or United Kingdom, please review our Privacy Policy before using the Site or submitting any personal information through our forms.

2. Intellectual Property and Content Ownership

2.1 Ownership
All Content on the Site — including but not limited to research papers, reports, white papers, datasets, analyses, articles, graphics, logos, and the Site’s design and architecture — is owned by or licensed to Active Implementation Research Network and is protected by United States and international copyright, trademark, and other intellectual property laws.

Nothing in these Terms transfers any ownership interest in our Content to you.

2.2 Permitted Use of Downloaded Content
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Content as follows:

  • Free Content: Content made available at no charge may be downloaded and used for personal, educational, or non-commercial research purposes only, with proper attribution to the Organization.
  • Paid/Premium Content: Content purchased or accessed through a paid subscription or transaction may be downloaded and used for the purposes specified at the time of purchase, subject to any additional license terms presented at checkout.
  • Attribution Requirement: Any permitted use of our Content must include a clear citation to the Organization as the source, including the title of the work, publication date, and website URL.

2.3 Prohibited Uses
You may not, without our prior written consent:

  • Reproduce, republish, distribute, sell, sublicense, or commercially exploit any Content
  • Modify, adapt, translate, or create derivative works based on our Content
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices
  • Use our Content in any manner that implies endorsement by the Organization of a product, service, position, or organization
  • Scrape, crawl, or use automated tools to extract Content from the Site
  • Use our name, logo, or branding without prior written authorization

Requests for permissions beyond these Terms — including media reproduction, bulk downloads, or use in commercial publications — should be directed to us at the contact information in Section 13.

3. Paid Content and Transactions

3.1 Purchases
Certain Content or services on the Site may be available for purchase. By completing a transaction, you agree to pay the stated fees and represent that you are authorized to use the payment method provided.

3.2 Access and Delivery
Upon confirmed payment, you will receive access to or delivery of the purchased Content in the manner described at the point of sale. We reserve the right to modify, discontinue, or update paid Content with reasonable notice.

3.3 Refund Policy
Refund eligibility for purchased Content is described at the point of sale. Because our Content is often immediately accessible upon purchase, all sales are final unless otherwise specified. Contact us at IMPLEMENT@AIRN.ORG with any refund inquiries.

3.4 Taxes
You are responsible for any applicable taxes arising from your purchase. We will collect sales tax where required by law.

4. Nature of Content — Research and Information Only

THE CONTENT AVAILABLE THROUGH THIS SITE, INCLUDING ALL RESEARCH REPORTS, WHITE PAPERS, DATA ANALYSES, AND OTHER PUBLICATIONS, IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.

Specifically:

  • Our research and publications reflect the views, analyses, and findings of the Organization at the time of publication. They are not intended to constitute legal, regulatory, financial, medical, or other professional advice.
  • Research findings and policy analyses are inherently subject to interpretation, methodological limitation, and change over time. We do not warrant that any Content remains current, complete, or applicable to your specific circumstances.
  • You should not rely on any Content from this Site as the basis for making legal, financial, regulatory, organizational, or other consequential decisions without seeking independent professional advice appropriate to your situation.
  • The Organization does not assume any duty to update published research or to notify users of developments that may affect the accuracy or applicability of Content after publication.

Consultation services are governed by separate written agreements between the Organization and the consulting client. Nothing on this Site creates a consulting, advisory, attorney-client, or other professional relationship between you and the Organization.

5. Acceptable Use

By using the Site, you agree that you will not:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation
  • Upload, transmit, or distribute any content that is defamatory, harassing, obscene, or otherwise objectionable
  • Interfere with or disrupt the integrity or performance of the Site or its underlying infrastructure
  • Attempt to gain unauthorized access to any portion of the Site or any related systems
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Use the Site in any manner that could harm the Organization’s reputation or relationships

6. Registration and User Accounts

Certain features of the Site may require you to register for an account or provide contact information. When you do so, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your credentials confidential and not share them with others
  • Notify us promptly of any unauthorized use of your account
  • We reserve the right to terminate or suspend accounts that violate these Terms or that we determine, in our sole discretion, have been used for prohibited purposes.

7. Third-Party Links and Resources

The Site may contain links to third-party websites, resources, or content. These links are provided for convenience only. We do not control, endorse, or assume responsibility for any third-party content, sites, or practices. Your use of third-party sites is at your own risk and subject to the terms and policies of those sites.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ORGANIZATION EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components
  • Warranties regarding the accuracy, completeness, reliability, or currentness of any Content
  • Warranties that defects will be corrected

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ACTIVE IMPLEMENTATION RESEARCH NETWORK AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR ANY CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE ORGANIZATION’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO THE ORGANIZATION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Active Implementation Research Network and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Site or Content; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any content you submit to or through the Site.

11. Governing Law and Dispute Resolution

11.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law principles. Notwithstanding the foregoing, nothing in these Terms limits any rights you may have under mandatory provisions of the law of the country in which you are located, including any rights under the GDPR or UK GDPR that cannot be contractually waived.

11.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the Site shall first be submitted to the Organization in writing at the contact address in Section 13. The parties agree to attempt in good faith to resolve any dispute within thirty (30) days of written notice.
If the dispute is not resolved informally, it shall be subject to the exclusive jurisdiction of the state and federal courts located in New Mexico. You consent to personal jurisdiction and venue in those courts. Notwithstanding the foregoing, if you are located in the European Union or United Kingdom, nothing in these Terms prevents you from bringing a complaint before your local data protection supervisory authority regarding our processing of your personal data under applicable data protection law.

11.3 Waiver of Class Action
TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO BRING CLAIMS ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY.

12. Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the Effective Date at the top of this document. We may also provide additional notice for significant changes (such as a banner on the Site or email notification to registered users).

Your continued use of the Site after any modification constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Site.

13. Contact Information

For questions about these Terms, requests for content licensing permissions, or other legal inquiries, please contact:

ACTIVE IMPLEMENTATION RESEARCH NETWORK
Email: implement@airn.org
Website: https://www.airn.org/

14. General Provisions

Entire Agreement.
These Terms, together with our Privacy Policy and any additional terms presented at the time of a transaction, constitute the entire agreement between you and the Organization with respect to the Site and supersede all prior agreements and understandings.

Severability.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

No Waiver.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely.
Force Majeure. We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control.

15. Notice to EU and UK Users (GDPR / UK GDPR)

If you are located in the European Union or United Kingdom, the following additional terms apply to you.

15.1 Data Controller
For the purposes of the GDPR and UK GDPR, Active Implementation Research Network is the data controller of personal information collected through this Site. Our contact information is set out in Section 13.

15.2 Legal Bases for Processing
When we collect and process your personal information in connection with your use of this Site, we do so on the following legal bases under Article 6 of the GDPR:

  • Consent (Article 6(1)(a)): Where you have affirmatively provided your information to receive our newsletter, download content, or request a consultation. You may withdraw your consent at any time by contacting us or using the unsubscribe mechanism in our emails, without affecting the lawfulness of processing prior to withdrawal.
  • Contract (Article 6(1)(b)): Where processing is necessary to fulfill a transaction you have entered into with us, such as delivering paid Content you have purchased.
  • Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests, including operating and improving the Site, understanding how our Content is used, responding to inquiries you initiate, and protecting the Site against fraud and abuse, provided those interests are not overridden by your data protection rights and interests.
  • Legal Obligation (Article 6(1)(c)): Where processing is necessary to comply with a legal obligation to which we are subject.

Full details of our data processing activities, retention periods, and third-party processors are set out in our Privacy Policy.

15.3 Your GDPR Rights
Under the GDPR and UK GDPR, you have the right to access, rectify, erase, restrict, or object to our processing of your personal data, and the right to data portability. You also have the right to withdraw consent at any time where processing is based on consent, and to lodge a complaint with your local supervisory authority (e.g., the Information Commissioner’s Office in the UK, or the relevant national data protection authority in your EU member state). These rights are described in full in our Privacy Policy. To exercise any of these rights, contact us at the address in Section 13.

15.4 Consent to Use of Cookies and Tracking Technologies
EU and UK visitors will be presented with a cookie consent banner upon their first visit to the Site, as required by the ePrivacy Directive and applicable national implementing legislation. Non-essential cookies — including analytics cookies (Google Analytics) and security/bot-detection tools (Google reCAPTCHA) where they operate beyond strictly necessary functionality — will not be set without your prior consent. You may withdraw or manage your cookie consent at any time through the cookie settings link on our Site. Note that withdrawing consent for certain cookies may affect your ability to use some features of the Site.

15.5 Limitation of Liability Under GDPR
Nothing in Section 9 (Limitation of Liability) of these Terms limits or excludes our liability to you for damages arising from our breach of obligations under the GDPR or UK GDPR where such liability cannot be excluded or limited under applicable law.

16. Notice to California Residents

If you are a California resident, the following additional terms apply to you under California law.

16.1 Online Transaction Disclosures (Cal. Bus. & Prof. Code § 17538)
In compliance with California Business and Professions Code Section 17538, the following disclosures apply to transactions conducted through this Site:
Order Confirmation: Upon completing a purchase, you will receive an electronic confirmation to the email address you provide. If you do not receive a confirmation within 24 hours, please contact us at implement@airn.org.

Cancellation: All purchases of digital Content are final upon delivery. Because Content is made available for immediate download or access upon confirmed payment, orders cannot be cancelled after delivery. See Section 3.3 for our refund policy.
Legal Name and Address: Active Implementation Research Network, [STREET ADDRESS], [CITY, STATE, ZIP]. This information is provided for legal notice purposes.

16.2 California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA)
California residents have specific rights with respect to their personal information under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.), as amended by the California Privacy Rights Act (collectively, “CCPA/CPRA”). These rights, including the right to know, the right to delete, the right to correct, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination, are described in detail in our Privacy Policy, which is incorporated herein by reference.

We do not sell your personal information, and we do not share your personal information with third parties for cross-context behavioral advertising purposes, as those terms are defined under the CCPA/CPRA. Nothing in these Terms alters or limits your rights under the CCPA/CPRA.

16.3 Shine the Light Disclosure (Cal. Civ. Code § 1798.83)
California Civil Code Section 1798.83 (the “Shine the Light” law) permits California residents to request information about whether a business has disclosed personal information to third parties for those third parties’ direct marketing purposes during the preceding calendar year.
We do not disclose personal information to third parties for their own direct marketing purposes. If you have questions about this practice or wish to submit a request, you may contact us at IMPLEMENT@AIRN.ORG with “California Shine the Light Request” in the subject line. We will respond within 30 days as required by law.

16.4 Electronic Commerce Consumer Protection (Cal. Civ. Code § 1789.3)
Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210.

16.5 Do Not Track Disclosure (CalOPPA)
The California Online Privacy Protection Act (CalOPPA) requires commercial websites that collect personal information from California residents to disclose how they respond to browser Do Not Track (“DNT”) signals.

Our Site does not currently alter its data collection or use practices in response to DNT signals from browsers, as there is no uniform industry standard for how such signals should be recognized and implemented. We will update this disclosure if our practices change. Our data collection practices are described in our Privacy Policy.